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Contact Us

Send us your questions or suggestions

Contact Information

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Email

support@kootd.com

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Customer Support

Weekdays 09:00 - 18:00 (KST)

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Website

www.kootd.com

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Address

123 Teheran-ro, Gangnam-gu
Seoul, Kootd Building 5F

Contact Form

Quick FAQ

The app isn't working

Try restarting the app or rebooting your device. If the problem persists, please contact us as a technical issue.

Evaluation results are inaccurate

For more accurate evaluations, please upload clear full-body photos and input specific style/situation details.

How do I cancel my subscription?

iOS: Cancel in Settings > Apple ID > Subscriptions. Android: Manage in Google Play Store > Subscriptions.

Is my personal information safe?

Yes, all personal information is encrypted and safely protected. Uploaded photos are deleted immediately after evaluation completion.